The tickets are on sale on Primavera Sound Portal, Atrapalo, Ticketmaster, Seetickets UK, Fnac France and Ticketscript. They can also be bought on the Facebook page.
Tickets are also available at La Botiga del Primavera Sound (Ases 1, Barcelona)
The festival organization does not guarantee the authenticity of any ticket which has not be bought at official points of sale.
The festival organisation does not accept responsibility for the loss or theft of tickets.
You can get into the pre-festival concerts by showing your full Primavera Sound ticket (in which case you get in for free). It is not possible to buy tickets for the opening or closing parties
You will not be allowed in with professional cameras (reflex) or with video cameras, except in the cases where you have been authorized by the organization of the festival.
There are 4 car parks near the Parc del Fòrum which are open 24 hours:
.Regesa Park and Ride (c/ Taulat, next to the Fòrum site)
.B:SM Plaça Fòrum (Plaça de Ernest Lluch i Martín)
.B:SM Garcia Fària (c/ Garcia Fària, 1)
.B:SM Glòries (Plaça de les Glòries)
Yes, it is next to the main entrance and it has an extra cost.
You can take in food but no drink (except bottles of water with no top). No food or drink is allowed into the Auditori and smoking is not permitted there either.
Yes there is an area where you can buy cigarettes. Cigarettes will not be sold to people under the age of 18.
Once aquired the ticket cannot be exchanged nor refunded, except in the case of cancellation of the event. The refund, in the case of cancellation, will be made by the organisation within a period of thirty days following the public announcement of the cancellation. If the cancellation occurs more than half way through the show, there will be no refund at all.
Bad weather, natural disasters, airspace closure or any other force majeure will not lead to ticket refunds.
You can send your C.V to firstname.lastname@example.org. The mails which you send to this address will not be answered automatically; Primavera Sound will get in touch with you if they need personnel for the festival.
You can get information about reserving stands by sending an email to email@example.com. In case of being interested we will contact you.
The information stand is also used as a lost property stand. At the end of each day, all the objects which have been handed in are taken to the production offices and the next day they are taken back to the information stand where they can be reclaimed.
When the festival is over all the lost property is taken to the Primavera Sound offices. If you have lost something and you have not reclaimed it during the festival you can get in touch with us at firstname.lastname@example.org
Children of 14 years of age and under can enter the festival free of charge as long as they are accompainied by their parents or legal guardians.
Children of 15 years of age can enter the festival by buying a ticket and must also be accompained by their parents or legal guardians.
People of 16 and 17 can enter the festival by buying a ticket but do not need to be accompained by an adult.
In the pre-festival shows that are carried out in concert venues, the minimum age is 18.
The parent or legal guardian will have to sign a document informing that it is responsable of the minor and its actions while in the site.
The parents, guardians or accompanying adult will have to have a valid ticket for the festival and will have to present the following papers at the entrance of the site:
- If the accompanying adult during the festival is the father / mother/ legal guardian: both the minor and the accompanying adult will have to present their ID card / Family book / Pasport or legal document that accredits their family / guardian relationship or their responsability for the minor.
- If the accompanying adult is not the father / mother/ legal guardian: authorisation from the father / mother / or legal guardian properly filled in and accompanied by a photocopy of the ID card / Family book / Passport.
At all times both the accompanying adult and the minor will have to carry their ID / Passport in case is required by the personnel of the Organization as proof of identity. Foreign nationals will have to provide the corresponding and equivalent documentation from their country of origin.
The Organization informs that the legislation in force expressly prohibits the sale of alcohol to minors, for this reason every minor will be identified by a bracelet differing from the rest of the public, with which they will not be able to buy alcohol. The minor will have to wear this bracelet visibly at all times, as well as carrying their ID card.
Falling to comply with the previous requirements will result in the expulsion from the site and will not give any right to refund the price paid for the entrance of the minor.
On the festival site you will find the Red Cross posts where first aid care will be available. You can also talk to any member of the Primavera Sound staff and they will get a Red Cross team to you.
You can get the concert timetables on the festival website they are also in the hand programme which you will be given on the venue. If there are any changes they will be announced on the website, social media and mobile app.
We recommend that you visit the festival website www.primaverasound.com often and that you subscribe to the Primavera Sound mailing to get updated information.
There will be several rubbish collection points. The cleaning staff will take care of the separation of the rubbish and its recycling.
There are areas of public toilets distributed all over the festival site (also for disabled people). These are clearly indicated on the map of the festival site, which is inside the hand programme.
Comfortable footwear, a hat, baseball cap or something similar to protect yourself from the sun, a jacket or jumper for the nights, ear plugs (if you need them) and a raincoat in case of rain.
Yes, it is next to the main entrance. There you can buy merchandising of the festival as well as that of bands playing at the festival.
If you have any serious problem you can talk to anyone from the festival organisation, they will do everything within their power to help you. You will also be able to find security staff all around the festival site.
Yes, if you leave before 3am you must validate your card to be able to get back into the festival on the same day. After this time you will not be allowed back in.
No animals are allowed on the site, apart from guide dogs.
You will be able to get a hand programme and a map of the site at different stands of the Parc del Fòrum during the festival. Also before the festival starts a PDF format of the Primavera Sound hand programme is posted on internet in the location section.
The stages have a special area reserved for people with reduced mobility.
Only one companion per person can access to these areas.
There are complaint forms available at the festival information points located at the main entrances and inside the venue. There is also the option to complete one of the following forms from l'Agència Catalana del Consum (Catalan Consumer Agency)
Online version / Printable version
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